Policies
♥ Our Processing Time ♥
Home / Wedding Decor: 5-10 Business Days
Wall Decor: 5-10 Business Days
Furniture Order: 10 Business Days
♥ Shipping Info ♥
Our products are ship VIA USPS & UPS. Tracking number will be provided after placing an order.
FURNITURE shipping:
| SHIPPING | COST DEPENDS ON LOCATION AND WEIGHT. We ship via Fedex & Greyhound.Email us to find out price. |
| DELIVERY | WITHIN 20 MILES FOR ADDITIONAL FEE - Email us for more info |
| PICK UPS | FREE -PICK UP FROM 11378 ( QUEENS, NY)- Contact us to schedule pick up. |
♥ FREE SHIPPING ON ALL ORDERS OF $100 OR MORE. ♥*NO CODE REQUIRED |
♥ Refunds & Exchanges ♥
Cancellation available only in first 24 hours after placing the order.
ALL SALES ARE FINAL. THERE ARE NO RETURNS. PLEASE ASK ANY AND ALL QUESTIONS BEFORE PLACING AN ORDER.
IF THERE IS ANY PROBLEM WITH YOUR ORDER, PLEASE CONTACT US ASAP.
If the mistake was cause by us, we will correct/replace WRONG OR INCORRECT item and ship to you with no cost.
DAMAGED OR LOST ITEM -FURNITURE:
EACH ORDER IS SHIPPED BY FEDEX AND SHIPPING COSTS INCLUDE ACCIDENT INSURANCE. IF THE PACKAGE ARRIVE DAMAGED, YOU NEED TO TAKE PICTURES OF THE BOX & ITEM(S) YOU HAVE ORDERED AND SEND IS TO ME ASAP. I WILL CONTACT FEDEX AND THEY WILL ASK ME FOR THE PICTURES AS A PROOF. WITHOUT THESE PICTURES I WON'T BE ABLE TO START ANY CLAIM.
DAMAGED OR LOST ITEM - HOME/WEDDING DECOR/SUPPLIES:
EACH ORDER IS SHIPPED BY USPS AND SHIPPING COSTS INCLUDE ACCIDENT INSURANCE. IF THE PACKAGE ARRIVE DAMAGED, YOU NEED TO TAKE PICTURES OF THE BOX AND ITEMS YOU ORDERED AND SEND IS TO ME ASAP. I WILL CONTACT USPS AND THEY WILL ASK ME FOR THE PICTURES AS A PROOF. WITHOUT THESE PICTURES I WON'T BE ABLE TO START ANY CLAIM
